FAQ

FAQ

Ordering has never been easier with us! You can certainly place orders online or by emailing us. We also have a support team ready to assist you via live chat on our website or by contacting us at (857)228-4022.

  • The ordered custom neon lights
  • Set of screws
  • Transformer/ Power Supply

We listed all the possible concerns of the customers. These are the differences between LED and Glass Neon:

  • Price: The LED neon signs are more affordable than Glass Neon Signs.
  • Quality: Both are good quality. However, the LED neon signs are flexible while the Glass neon signs are breakable glass.
  • Safeness: LED neon signs are low in voltage which is good for home decor since it stays cool to the hold while Glass neon signs are recommended for a house that has no kids. Glass neon signs are breakable that cause risk for kids.
  • Installation: LED neon signs are easy to install while Glass neon signs require a person to install since it is breakable and it contains neon gas with one small crack and the entire piece is broken.
  • Voltage Usage: the LED neon sign is low in energy usage with 24V/120V while the Glass neon sign is 3KV-18KV.
  • Maintenance: the LED neon sign is maintained free while the Glass neon sign needs an expert to clean and has very high maintenance costs.
  • Brightness: LED neon signs are brighter than Glass neon signs that produce a warmer light.
  • Interference: Glass neon sign will interfere with your Radio, TV, wifi, etc. while LED neon sign won’t interfere.
  • Weight: the LED neon sign is lighter than the Glass neon sign due to the materials used. The LED neon sign used LED flex while the Glass neon sign used glass neon tubes.
  • Sound: Glass neon signs are known for their “buzzing sound” while on the other hand, LED neon signs are quiet.
  • Lifespan: LED neon signs can shine after approximately 50,000++ hours of use (depending on usage and maintenance) while Glass neon signs can shine after approximately 10,000 hours of use.

Yes, we are open now for rush orders. We can mainly finish the order in 5 business days. However, please understand that once the order has been shipped, some transit delays are beyond our control. (customs clearance, sterilization, etc.)

Our Neon Signs are made of high-quality LED lights with fully protected acrylic material for the backing.

Neon signs are perfect for home decor. It is made of LED flex and it has no glass in our neon signs. In advantages, it stated that it won’t overheat and it is low in power usage. Also, our neon signs are affordable and of good quality. So, there is no reason to be afraid of it. Kids are safe as well.

Your sign is similar to a magnificent artwork, but it is much easier to display to let everyone see its beauty!

Here are your options:

  1. Mounting
    The screw set customized for your sign will be included in your shipment. This will make it possible for you to quickly install your sign to the wall. You may specify how many holes and screws you want on your Neon Sign and where it will be, or if you want it DIY, you can advise us to put none at all!
  2. Hanging
    You may also want it on your ceiling. Simply request for it, and we will do the necessary preparations on your Neon Sign. We will make sure that it will be safe and easy for you to install. Plus, we will supply you with the suspension rope for your convenience!
  3. Stand
    If you only want to place it on a stand, drop us an email at info@snazzysign.com, sales@snazzysign.com and we’ll give you the best we have!

The time it takes to manufacture your order in our production facility until it is ready for delivery is referred to as production time. The rate is calculated using working days from Monday to Friday (excluding holidays).

  • For Indoor Use Only – Neon Light Arts and Signages that are for solely inside your rooms, house, and/or establishments. These are not weather-resistant but are durable enough when well-taken care of.

Yes, we will retain your artwork on file so that reordering is as quick and straightforward for you as possible. You can rest assured that it will only be used for that sole purpose.

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